Ring Doorbell Won't Charge - How To Fix It! | Our safe life (2023)

Ring Doorbell by Ring Inc. (a subsidiary of Amazon) is one of the leading brands when it comes to doorbell security cameras. In a way, this home security industry makes a lot of sense: why not combine your doorbell, which notifies you when someone is at your doorstep, with your video camera to see if that person is someone you are you waiting or not? When you're outside, this camera doubles as a security camera, broadcasting live to the people on your porch, whether it's the postman or a package snatcher!

The device can do so many things that not being able to charge it can be quite daunting! By the way, there are a number of ways to power your Ring Doorbell, from connecting it directly to your doorbell's transformer to plugging it into a nearby outlet and charging the battery. The problem is that Ring Doorbells won't charge or work.

Ring Doorbell Won't Charge - How To Fix It!

For most people, the nightmare scenario of a Ring Doorbell not charging is a minor problem, as long as it resolves itself sooner or later. The problem only becomes serious when the battery cannot be charged at all and you have to connect the device to your doorbell transformer or mains power. This is initially noticeable by the fact that the battery discharges faster than usual. However, a Ring Doorbell battery that won't charge at all after being plugged in for so long is a real concern.

Anyway, here are the different troubleshooting methods that you can use to get your battery working again. If all else fails, you can always contact Ring.com and Ring Community Support for repair help and information on whether the battery needs to be replaced if it's dead or the device is dead.

(Video) How to Troubleshoot Ring Doorbell No Power Not Charging

  • Why doesn't it load?There are many reasons why your doorbell video camera won't charge. So you may need to connect it to the doorbell transformer as a wired device or plug it into the nearest power outlet. It can also be caused by a low voltage power adapter, if it's wired, loose, or doesn't have a WiFi connection. The device shuts down frequently, so you have to take out the battery and charge it yourself, or the device is completely faulty. This is especially annoying if you have a wireless doorbell.

See more:The doorbell rings, there is no power: how to fix it! - Tips and tricks

In some homes, simply hanging the doorbell somewhere without a power supply is sufficient. Under such conditions, you need to charge the doorbell camera battery for 5-10 hours every 6 months to one year. That's because these wireless outdoor doorbell chimes are rated to last 6-12 months depending on usage, but can run out of power for up to 3 months or less per charge with heavy use. A non-rechargeable wired Ring Video Doorbell isn't optimal, as you may end up recording poor-quality audio and video.

  • Wired but not charged:A wired Ring Doorbell may not charge due to insufficient voltage from the transformer, lack of Wi-Fi connectivity, or device failure. To find out why your Ring Doorbell won't charge and start troubleshooting, you need to test it first. To test, open your Ring app and go to the Settings menu. From there, select the "Device Status" option. If it shows 'Good', it means there is no voltage or current problem.

If the device status is Good and you are still having charging issues, please call Ring Inc. Customer Service. You can get a new replacement device if you are diagnosed with a faulty Ring Doorbell. If you see your Ring Doorbell has low voltage, continue reading this troubleshooting guide to fix the problem. Also remember that the ring requires 16 volts AC to operate. So, of course, if the power of the transformer is less, then the device will not work optimally.

Ring Doorbell Won't Charge - How To Fix It! | Our safe life (1)

(Video) Ring Doorbell Not Charging: How To Fix In Minutes? [Ring Doorbell Battery Not Charging: How to Fix?]

  • Solve your power problem with a doorbell bypass:If your Ring Inc. is not charging, you can resolve this power issue by bypassing your internal chime with a Pro Power Kit. Specifically, the Ring Video Doorbell 2 requires a Pro Power Kit V2 for this troubleshooting solution to work. In the US, please call 1-800-656-1918 specifically for Ring Inc customer service. Visit Ring.com or google the other numbers for other countries that use the device and also have battery issues they don't load. Before you bypass, make sure the power to your home is off to trip the circuit breaker.

Open the cover of the Ring Doorbelland loosen both screws on the “Trans” and “Front” part. Then use your screwdriver to remove the old wires from the power supply. Now open the Pro Power Kit V2 by removing the protective seals. You see two holes. Insert your Ring Doorbell wires into the designated routing holes. This will fit the wires. Replace the cover on the Ring Doorbell and turn it on. Go to the Ring app, select your doorbell, and select "None" as the device type. This will bypass the doorbell camera, which in turn should solve your charging or power issues.

  • To install the Ring Doorbell Transformer Kit:If the doorbell's internal bypass is not working or the doorbell does not connect to an existing doorbell, the problem could be with the doorbell transformer. To install a new transformer, you can use the Ring Doorbell Transformer Kit. This makes installation much easier, even for people who aren't regular electricians or homeowners. However, caution is advised, as even the slightest mistake can lead to electric shock. If you want to be sure, you can have an electrician perform this step.

Also, it is imperative that you purchase a 16 volt or higher AC transformer rated at least 30 volt amps. Slightly higher due to electrical resistance due to the length and thickness of the cables used. You should also turn off the power at the breaker again. Look for the transformer behind the doorbell or near the electrical box. You can take a photo of the transformer wires for reference before disconnecting them. Disconnect the wires from the transformer that connect it to your home's electricity. Also, disconnect the two wires screwed into the transformer itself. Remove the old transformer and install the new one. Reconnect the cables that you disconnected from the previous ones.

Ring Doorbell Won't Charge - How To Fix It! | Our safe life (2)

  • Runs on battery but won't charge:You should call Ring Customer Service or Community Support if your battery-powered Ring Doorbell that is too far from the nearest electrical outlet will not charge. Of course, in such a case, you will need a spare battery unless it is a new device. You need a micro USB cable to charge your battery. An orange micro-USB cable is included in the box if you don't have a cable handy. It can be used with any micro USB cable.

Simply connect the cable to your laptop or a special USB connector and charge the battery for 5 to 10 hours in the included charging station. With heavy use, the shelf life should be 6-12 months or 180 days or less. To access the battery, you must loosen the security screw at the base of the chime, lift up the faceplate, remove the battery by pressing the release tab, place the pod on top of the pod to charge, and reinstall everything in the reverse order as described. extraction. Wait 30 seconds for the doorbell camera to start up before reattaching the front panel to the device with the security screw.

(Video) Ring Doorbell Live View Not Working: How to Fix [Ring Doorbell Not Charging: How to Fix in Minutes]

See more:Replace the Ring Doorbell battery

  • The battery drains too fast:You may think that the battery is discharging too fast as evidence that the battery is not charging properly. While the Ring Video Doorbell battery can last several months without recharging with normal use, certain conditions can cause the battery to drain faster than normal. You may need to go into your Ring app and disable motion detection, for example, or save footage to the cloud to save power. For example, only let it turn on when someone rings the doorbell.

A number of factors in your home environment can cause your device's battery to drain too quickly. This ranges from native wildlife or your own pets triggering your device's motion detection more often than usual, to weather conditions like high winds or rustling bushes. Anything that turns your camera on unnecessarily when there are no intruders or unwanted guests around can lead to battery drain, making it seem like your newly charged battery isn't charging at all.

summarize something

Basically, there are some quick fixes to get your battery back to charge. However, if the battery isn't charging, it's time to call Ring community support, as they obviously sent you a faulty item that needs to be replaced. The battery should have no problem charging and if it does, it should be replaced immediately or refunded. Depending on the cause of the disease, you may be asked to return only the battery or the entire device. Once you've eliminated the true cause of your battery problems through trial and error, you can make the right repair decision.


(Video) How to Charge Your Ring Video Doorbell | Ring

  1. Why won't my Ring Doorbell charge? [Repair Wiring but Do Not Charge]“, HowTL.com, July 13, 2020
  2. Charge your Ring Video Doorbell 2 batteryRing.com, accessed July 14, 2020

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Ring Doorbell Won't Charge - How To Fix It! | Our safe life? ›

Check Your Battery Charge Percentage in the Ring App

Tap Devices. Tap the doorbell or camera you want to check. Tap Device Health. Check the percentage under Battery Level.

How do I fix my Ring Doorbell not charging? ›

How to fix a Ring doorbell that's not charging
  1. Refresh the Ring app. ...
  2. Check your Wi-Fi connection. ...
  3. Recharge your device inside. ...
  4. Inspect your device for damage. ...
  5. Check your circuit breaker. ...
  6. Check your doorbell transformer's voltage. ...
  7. Tech is expensive.
Oct 3, 2022

How do I know if my Ring Doorbell battery is bad? ›

Check Your Battery Charge Percentage in the Ring App

Tap Devices. Tap the doorbell or camera you want to check. Tap Device Health. Check the percentage under Battery Level.

Why is my battery Ring Doorbell not working? ›

If your device says Offline under Network Signal Strength, that means it needs to be reconnected to your wifi. Even if your battery is charged, your doorbell or camera won't work unless it's connected to wifi. If you tap on “reconnect your Wifi Network” and enter your wifi password you can get reconnected.

How do I reset my Ring Doorbell battery? ›

To perform a hard reset, hold down the orange button for 20 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting. It may take a minute to fully complete this process.

Do Ring batteries wear out? ›

Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on factors in your home's environment, such as local weather, number of events captured, frequency of activation, and wifi connectivity.

What is the lifespan of a Ring Doorbell battery? ›

The rechargeable battery that comes included with your Ring Video Doorbell 2 will last approximately 1,000 activations with normal usage before needing to be recharged. For more information about battery life and recharging your Ring Doorbell 2, visit the charging guide.

How many years does a Ring Doorbell battery last? ›

According to Ring, their batteries are supposed to last between 6 to 12 months.

Why is my Ring battery dead? ›

Lots of activity. The more events captured by your Ring devices, the more your battery is used. Using Live View often can also drain your battery faster. If your device is capturing an excessive number of events each day, you will likely need to recharge your battery sooner.

Can you charge a Ring Doorbell with any charger? ›

All battery-powered Ring doorbells are charged using a common micro-USB cable (included in the box). The micro-USB cable can be plugged into any USB power source such as a computer or charging brick.

Why is my Ring battery blinking while charging? ›

Ring on Twitter: "While charging your Ring, notice the incrementally blinking blue LED light that indicates battery charge progress.

How long does it take a dead Ring Doorbell battery to charge? ›

It will take around 5 to 10 hours for your hardwired Ring Doorbell to charge depending on whether the USB cable is plugged into an outlet or USB port.

Can the battery be replaced in a Ring Doorbell? ›

When the battery pack in your Ring Video Doorbell 2 runs out of power, you can replace the batteries by pulling off the faceplate on your Doorbell and pressing the quick-release tab. Then you can slide your backup battery pack into your Ring Video Doorbell 2, reconnect the faceplate, and you're good to go.

Do all Ring doorbells have replacement batteries? ›

Ring Doorbell 2, 3, 3 Plus, and the Peephole Cam all have removable batteries, while the first and second generations have built-in batteries.

How do I test my Ring Doorbell battery? ›

Check battery charge in the Ring app
  1. Open the Ring app.
  2. Tap the menu (☰) on the top left.
  3. Tap Devices.
  4. Tap the doorbell you want to check.
  5. Tap Power Settings.
  6. Under Battery Status, you'll see Battery Level. Below Battery Status, you'll see Feature Power Usage.

What does a hard reset do on a Ring Doorbell? ›

Factory resetting your Video Doorbell will erase all of its saved settings, such as your wifi password. After performing a factory reset, you will need to set up your doorbell again from scratch.

When should I buy a new Ring battery? ›

According to Ring, the battery in a Ring video doorbell should last between 6 and 12 months before it needs to be recharged.

Can you overcharge a Ring Doorbell battery? ›

Overcharging: an overcharged battery can rupture, overheat, catch fire, or explode. Extreme temperatures: extreme cold and heat can affect battery charging. Keep batteries in moderate temperature conditions.

What do the lights mean on the Ring battery charging light? ›

During charging both the red and green lights will shine. Your battery is fully charged when the light on it shines a solid green. Slide the fully charged battery back into the doorbell until it clicks in place.

Can you leave a Ring Doorbell plugged in all the time? ›

Yes! Just like the original Ring, Ring 2 works either hardwired or on a battery. If you try it on a battery and don't like the hassle of keeping the battery charged, you can always switch to hardwired mode, as long as the wiring is available.

Is the Ring Doorbell supposed to blink when charging? ›

When a flashing blue light is cycling around, it means your first-gen Ring Doorbell is charging. The blue light will also indicate the doorbell's charge percentage as the device charges, with a full blue circle appearing when the device is fully charged.

Does blinking battery mean charging? ›

The blinking LED lights indicate different status of charge: Short green flash = less than 80% charged. Long green flash = more than 80% charged.

Why is my battery just blinking? ›

A dashboard battery light basically means there's a battery charging problem. Your car isn't getting enough voltage from the car battery to operate properly.

Do I have to reset my Ring Doorbell after charging the battery? ›

If your Ring Video Doorbell 2 is fully charged, and the light still doesn't start spinning when you push the black button, try performing a hard reset. To perform a hard reset, hold down the black button for 15 seconds.

What kind of battery goes in Ring? ›

The Ring Motion Detector (1st gen) uses one CR123A battery. How long does the battery last? The battery can last up to three years. Note: You do not need to take down the entire device in order to replace the battery.

Do ring doorbells have a warranty? ›

One-Year Limited Warranty for Ring Devices

When you purchase a new or Certified Refurbished Device, we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase.

Does a hardwired Ring charge the battery? ›

The charge from the hardwiring supplies a trickle-charge to the battery. As a result, depending on what functions the doorbell is performing, the battery may drain faster than the hardwiring charge can keep up with. Therefore, there's a need to occasionally recharge your battery.

Which Ring doorbell has the removable battery? ›

Your Ring Video Doorbell 2 comes with a removable, rechargeable battery. Before you finalize your installation, make sure your battery is fully charged. The video below will familiarize you with the process for remove and charging up your Ring Video Doorbell 2 battery.

How long do Ring Doorbell batteries last? ›

The rechargeable battery that comes included with your Ring Video Doorbell 2 will last approximately 1,000 activations with normal usage before needing to be recharged. For more information about battery life and recharging your Ring Doorbell 2, visit the charging guide.

Why is my Ring Doorbell flashing blue and not charging? ›

Generally, a flashing blue light means your Ring Doorbell is connecting to a network during setup, has been successfully set up, or is currently charging. However, a flashing blue light can also indicate the device is booting up, the doorbell has been reset, or the front button has been pressed.

Do ring doorbell batteries go bad? ›

Generally, Ring batteries should last for up to six months before needing a recharge, and if it's connected directly to your home's power, the battery should be topped off constantly, meaning you never need to remove it from the Ring unit. But sometimes it may seem like your Ring doorbell isn't charging.

What happens when ring doorbell battery dies? ›

While convenient, battery-powered doorbells can be a pain when the battery drains completely. You'll get notifications from the Ring app before the device shuts off. If it does die down, you'll have to set it up again in the Ring app. If you don't want the hassle, then go for a hardwired option like the Ring Pro.

Can you overcharge a ring doorbell battery? ›

Overcharging: an overcharged battery can rupture, overheat, catch fire, or explode. Extreme temperatures: extreme cold and heat can affect battery charging. Keep batteries in moderate temperature conditions.

Can Ring Doorbell be repaired? ›

Yes, a ring doorbell can be repaired.

Can a doorbell transformer go bad? ›

Transformer Voltage Issue

Since your doorbell only requires about 10 to 20 volts, it requires a transformer to function properly. Sometimes, however, the transformer may be faulty, which causes the doorbell to malfunction.

What does blinking blue light mean on Ring Doorbell? ›

If you've just installed a Ring Video Doorbell Pro and now there's a blue LED blinking and a slowly filling-in the circle on the front of the Ring Video Doorbell Pro, the blue circle you see on the front of your Ring Pro is a charging meter.

What does blue light on Ring camera mean? ›

Blue light with slow blinking pattern. Camera is starting up. Solid blue light. Firmware update in progress.


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