Ring Doorbell Won't Charge - How To Fix It! | Our safe life (2023)

Ring Doorbell by Ring Inc. (a subsidiary of Amazon) is one of the leading brands when it comes to doorbell security cameras. In a way, this home security industry makes a lot of sense: why not combine your doorbell, which notifies you when someone is at your doorstep, with your video camera to see if that person is someone you are you waiting or not? When you're outside, this camera doubles as a security camera, broadcasting live to the people on your porch, whether it's the postman or a package snatcher!

The device can do so many things that not being able to charge it can be quite daunting! By the way, there are a number of ways to power your Ring Doorbell, from connecting it directly to your doorbell's transformer to plugging it into a nearby outlet and charging the battery. The problem is that Ring Doorbells won't charge or work.

Ring Doorbell Won't Charge - How To Fix It!

For most people, the nightmare scenario of a Ring Doorbell not charging is a minor problem, as long as it resolves itself sooner or later. The problem only becomes serious when the battery cannot be charged at all and you have to connect the device to your doorbell transformer or mains power. This is initially noticeable by the fact that the battery discharges faster than usual. However, a Ring Doorbell battery that won't charge at all after being plugged in for so long is a real concern.

Anyway, here are the different troubleshooting methods that you can use to get your battery working again. If all else fails, you can always contact Ring.com and Ring Community Support for repair help and information on whether the battery needs to be replaced if it's dead or the device is dead.

• Why doesn't it load?There are many reasons why your doorbell video camera won't charge. So you may need to connect it to the doorbell transformer as a wired device or plug it into the nearest power outlet. It can also be caused by a low voltage power adapter, if it's wired, loose, or doesn't have a WiFi connection. The device shuts down frequently, so you have to take out the battery and charge it yourself, or the device is completely faulty. This is especially annoying if you have a wireless doorbell.

See more:The doorbell rings, there is no power: how to fix it! - Tips and tricks

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In some homes, simply hanging the doorbell somewhere without a power supply is sufficient. Under such conditions, you need to charge the doorbell camera battery for 5-10 hours every 6 months to one year. That's because these wireless outdoor doorbell chimes are rated to last 6-12 months depending on usage, but can run out of power for up to 3 months or less per charge with heavy use. A non-rechargeable wired Ring Video Doorbell isn't optimal, as you may end up recording poor-quality audio and video.

• Wired but not charged:A wired Ring Doorbell may not charge due to insufficient voltage from the transformer, lack of Wi-Fi connectivity, or device failure. To find out why your Ring Doorbell won't charge and start troubleshooting, you need to test it first. To test, open your Ring app and go to the Settings menu. From there, select the "Device Status" option. If it shows 'Good', it means there is no voltage or current problem.

If the device status is Good and you are still having charging issues, please call Ring Inc. Customer Service. You can get a new replacement device if you are diagnosed with a faulty Ring Doorbell. If you see your Ring Doorbell has low voltage, continue reading this troubleshooting guide to fix the problem. Also remember that the ring requires 16 volts AC to operate. So, of course, if the power of the transformer is less, then the device will not work optimally.

• Solve your power problem with a doorbell bypass:If your Ring Inc. is not charging, you can resolve this power issue by bypassing your internal chime with a Pro Power Kit. Specifically, the Ring Video Doorbell 2 requires a Pro Power Kit V2 for this troubleshooting solution to work. In the US, please call 1-800-656-1918 specifically for Ring Inc customer service. Visit Ring.com or google the other numbers for other countries that use the device and also have battery issues they don't load. Before you bypass, make sure the power to your home is off to trip the circuit breaker.

Open the cover of the Ring Doorbelland loosen both screws on the “Trans” and “Front” part. Then use your screwdriver to remove the old wires from the power supply. Now open the Pro Power Kit V2 by removing the protective seals. You see two holes. Insert your Ring Doorbell wires into the designated routing holes. This will fit the wires. Replace the cover on the Ring Doorbell and turn it on. Go to the Ring app, select your doorbell, and select "None" as the device type. This will bypass the doorbell camera, which in turn should solve your charging or power issues.

• To install the Ring Doorbell Transformer Kit:If the doorbell's internal bypass is not working or the doorbell does not connect to an existing doorbell, the problem could be with the doorbell transformer. To install a new transformer, you can use the Ring Doorbell Transformer Kit. This makes installation much easier, even for people who aren't regular electricians or homeowners. However, caution is advised, as even the slightest mistake can lead to electric shock. If you want to be sure, you can have an electrician perform this step.

Also, it is imperative that you purchase a 16 volt or higher AC transformer rated at least 30 volt amps. Slightly higher due to electrical resistance due to the length and thickness of the cables used. You should also turn off the power at the breaker again. Look for the transformer behind the doorbell or near the electrical box. You can take a photo of the transformer wires for reference before disconnecting them. Disconnect the wires from the transformer that connect it to your home's electricity. Also, disconnect the two wires screwed into the transformer itself. Remove the old transformer and install the new one. Reconnect the cables that you disconnected from the previous ones.

• Runs on battery but won't charge:You should call Ring Customer Service or Community Support if your battery-powered Ring Doorbell that is too far from the nearest electrical outlet will not charge. Of course, in such a case, you will need a spare battery unless it is a new device. You need a micro USB cable to charge your battery. An orange micro-USB cable is included in the box if you don't have a cable handy. It can be used with any micro USB cable.

Simply connect the cable to your laptop or a special USB connector and charge the battery for 5 to 10 hours in the included charging station. With heavy use, the shelf life should be 6-12 months or 180 days or less. To access the battery, you must loosen the security screw at the base of the chime, lift up the faceplate, remove the battery by pressing the release tab, place the pod on top of the pod to charge, and reinstall everything in the reverse order as described. extraction. Wait 30 seconds for the doorbell camera to start up before reattaching the front panel to the device with the security screw.

See more:Replace the Ring Doorbell battery

• The battery drains too fast:You may think that the battery is discharging too fast as evidence that the battery is not charging properly. While the Ring Video Doorbell battery can last several months without recharging with normal use, certain conditions can cause the battery to drain faster than normal. You may need to go into your Ring app and disable motion detection, for example, or save footage to the cloud to save power. For example, only let it turn on when someone rings the doorbell.

A number of factors in your home environment can cause your device's battery to drain too quickly. This ranges from native wildlife or your own pets triggering your device's motion detection more often than usual, to weather conditions like high winds or rustling bushes. Anything that turns your camera on unnecessarily when there are no intruders or unwanted guests around can lead to battery drain, making it seem like your newly charged battery isn't charging at all.

summarize something

Basically, there are some quick fixes to get your battery back to charge. However, if the battery isn't charging, it's time to call Ring community support, as they obviously sent you a faulty item that needs to be replaced. The battery should have no problem charging and if it does, it should be replaced immediately or refunded. Depending on the cause of the disease, you may be asked to return only the battery or the entire device. Once you've eliminated the true cause of your battery problems through trial and error, you can make the right repair decision.

References:

1. „Why won't my Ring Doorbell charge? [Repair Wiring but Do Not Charge]“, HowTL.com, July 13, 2020
2. „Charge your Ring Video Doorbell 2 batteryRing.com, accessed July 14, 2020

image source video doorbell

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