The flashing red light on your Ring Doorbell is usually an indication that the battery is low and needs to be charged. This is common, especially with frequent use, and should not be a cause for concern. Simply plug in the charger that came with your Ring Doorbell and wait for the light to turn green. Once your doorbell is fully charged, it should work without a problem for the next few months.
Understanding the nuances of your Ring Doorbell's notification system will help you navigate and troubleshoot any issues more efficiently. Remember: a well-maintained smart home system offers you and your family the best security and peace of mind.
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Why is my Ring Doorbell flashing red?
The Ring Video Doorbell has several indicator lights that provide information about the status and performance of the device. A flashing red light can be a cause for concern, but understanding its meaning and possible causes will help you troubleshoot effectively. In this section, we'll look at the different indicator lights on your Ring Doorbell and the most common reasons for flashing red lights.
Various indicator lights
Ring Video Doorbell uses different colors and patterns of light to convey specific status information. Here is a list of the main indicator lights you may encounter:
| flashing red light | It usually indicates that the battery is low and needs to be charged. |
| Blue light | A rotating blue light indicates "Ready to pair", while a solid blue light indicates "successful pairing" and a flashing blue light indicates "pairing failed" or network connection issues. |
| with light | A blinking white light on the left side of the circle may mean that the device's firmware is being updated. |
Each indicator light helps you understand your Ring Doorbell and helps you troubleshoot any issues.
Common Causes of Flashing Red Light
Now that you're familiar with the different light indicators, let's take a closer look at the most common causes of flashing red light:
| Low battery status | The most common reason for a flashing red light is that the battery is low and needs to be charged. If you notice this light, it's time to charge your Ring Video Doorbell as soon as possible to prevent the device from disconnecting. |
| infrared night vision | Red lights on your Ring Doorbell may indicate that infrared night vision is active. This feature allows your device to capture clear images even in low light conditions. In this case, the red lights serve as visual indicators that the night vision is working and there is nothing to worry about. |
Understanding the flashing red light can help you troubleshoot your Ring Video Doorbell effectively, keeping your device performing at its best and your home safe.
fix connection problems
If your Ring Doorbell is flashing red, there may be a connectivity issue. In this section, we discuss how to fix these issues.
Check Internet connection
First, make sure your internet connection is stable and strong enough to support your Ring Doorbell. Here are some steps to help you:
- Check your WiFi connection on other devices to make sure it's working properly.
- Make sure your Ring Doorbell is within range of your WiFi network.
- If you have a weak connection, consider using a WiFi repeater or mesh network to boost your signal.
Reset Wi-Fi settings
If your WiFi connection isn't the problem, try resetting your Ring Doorbell's WiFi settings. Follow these steps:
- Open the Ring app and go to your doorbell's device settings.
- Select “Device Status” and tap on “Change WiFi Network”.
- Follow the instructions in the app to reconnect your doorbell to your WiFi network.
If the red light is still on after checking your internet connection and resetting your WiFi settings, it may be worth restarting both your router and Ring Doorbell. This can be helpful in troubleshooting network connection issues that might be causing the flashing red light.
Battery and charging issues
If your Ring Doorbell is flashing red, it could be due to battery and charging issues. Knowing how to identify and fix these problems can get your Ring Doorbell working normally again.
Identify a low battery level
To check if the flashing red light is due to a low battery, you can open the Ring app on your mobile device. In the "Devices" section, select your doorbell and tap the "Device Status" option. Look up the battery level percentage. When the charge is low, your Ring Doorbell should charge.
Charge the doorbell
Follow these simple steps to charge your Ring Doorbell:
- Remove the battery from your Ring Doorbell. The extraction process may vary depending on the doorbell model.
- Connect the supplied charging cable to the battery and plug it into the socket. Make sure the power supply is safe and reliable.
- Let the battery fully charge. Charging time may vary, but generally takes a few hours. A fully charged battery will typically last several months, depending on usage.
- When the battery is fully charged, you will see a green light on the battery. Disconnect the charging cable and safely reinsert the battery into your Ring Doorbell.
- Reconnect your doorbell to your WiFi network to ensure proper operation.
If you keep your Ring Doorbell charged, it will keep working and your home will be safe.
Update firmware and software
If your Ring Doorbell is flashing red, it may indicate that the firmware or software needs an update. Keeping your Ring device up to date will help keep it running optimally and securely.
Automatic Updates
Ring devices are designed to update their firmware and software automatically. If an update is available, your Ring device will download and install it without you having to do a thing. This means you don't have to worry about manually checking for updates and your device will always have the latest version.
To ensure your Ring device has the best possible connection for automatic updates, make sure it's within range of a strong Wi-Fi network. This helps prevent interruptions or delays that could affect the update process.
Start a manual update
While automatic updates are the norm for Ring devices, you can verify that your device has the latest firmware and initiate a manual update if necessary. To do this, follow these steps:
- Open the Ring app on your smartphone or tablet.
- Tap the three lines in the upper left corner to open the main menu.
- Select your Ring device from the list.
- Click Device Status.
- Under Device Details, find the Firmware section.
- If your firmware appears to be up to date, it will say "Current." If there is a number, you may need to update your firmware.
- If necessary, contact Ring Customer Service for assistance in initiating a manual update.
It's important to note that manual updates are rarely required, as automatic updates are often effective in keeping your Ring device up to date. However, knowing how to check your device's firmware status can give you peace of mind and ensure your device is running at its best.
Browse the Ring app
Mastering the Ring app on your smartphone is critical to getting the most out of your Ring Doorbell. This section will help you understand two main features of the app: accessing live video and using in-app troubleshooting tools.
Access live video streams
Live View is a valuable feature in the Ring app that allows you to view real-time video from your Ring Doorbell. Follow these simple steps to access the live view:
- Open the Ring app on your smartphone.
- Select your Ring Doorbell from the list of devices.
- Touch the Live View button.
As simple as that! Now you can monitor your front door and communicate with visitors even when you're not home. For the best Live View performance, make sure your Ring Doorbell is connected to your WiFi network and has a stable internet connection.
Use the app's troubleshooting tools
The Ring app offers useful tools that can help you troubleshoot your Ring Doorbell, including flashing red lights. Follow the instructions below to access these tools:
- Open the Ring app on your smartphone.
- Select your Ring Doorbell from the list of devices.
- Tap the Device Status icon.
Here you can view important information about your doorbell, such as: B. Battery level, WiFi connection status, and firmware version. The Device Status section can also shed some light on why your Ring Doorbell is flashing red and provide troubleshooting tips.
If the issue cannot be resolved using the troubleshooting tools in the app, please contact Ring Customer Service for further assistance. By following the guidelines in this section, you'll be well equipped to navigate the Ring app and get the most out of your Ring Doorbell experience.
Reset and restart the doorbell
There may be times when your Ring Doorbell flashes red, so you may need to perform a factory reset or reboot the device. This section guides you through these processes.
Perform a factory reset
To reset your Ring Doorbell, first make sure it is securely attached to prevent it from falling. Then remove the front cover by pulling it forward to separate it from the mounting bracket.
After removing the front cover, find the orange reset button. Depending on the Ring Doorbell model, this button is located on the front, side, or back of the device. Hold down the reset button for at least 15 seconds. Release the button and see if the circular ring on the device changes color to confirm the reset.
Once the reset is complete, follow the instructions in the Ring app to reset your doorbell. This process will erase all settings and configurations previously stored on the device.
reboot device
Restarting your Ring Doorbell can sometimes fix blinking red issues. To reset your device, first open the Ring app and tap Devices. Select the doorbell you want to reset and make sure it is connected to WiFi.
Then tap on the Device Status tile and scroll down to Reset this device. Confirm your choice and give your Ring Doorbell a few minutes to complete the reset process.
Following the steps above to factory reset or reboot your Ring Doorbell will resolve the issue in most cases where the device is flashing red. Don't forget to check the Ring app and check your device's connectivity for optimal performance.
Night vision problems
If your Ring Doorbell is flashing red, it may be due to night vision. Night vision uses infrared (IR) technology to display clear images in low-light conditions. In this section, we will discuss how to enable night vision mode and fix potential glitches.
Activate night vision mode
Follow these steps to enable night vision on your Ring Doorbell:
- Open the Ring app on your phone or tablet.
- Tap the three dots in the top right corner to open the settings menu.
- Find the "Video Settings" tab and select "Night Vision".
- Set "Night Vision" to "Auto", which activates the infrared night vision function as needed based on lighting conditions.
By setting the night vision mode to "Auto", the doorbell can switch between normal and night vision mode smoothly.
Troubleshoot night vision
Occasionally your Ring Doorbell may experience night vision interference, causing the device to display red lights. Here are some tips for troubleshooting night vision:
- Check the infrared night vision feature – make sure it is enabled and set to “Auto”. Repeat the steps above to confirm your settings.
- Check for physical obstacles: Clean the doorbell camera lens and remove any debris blocking the IR sensors.
- Reboot the device: If the red lights are still on, try restarting or resetting your Ring Doorbell to restore the original settings. Consult your device's user guide for specific reset instructions.
- Update App or Firmware: Keep your Ring app and doorbell firmware up to date to ensure compatibility and optimal performance.
Following these troubleshooting steps should resolve most night vision issues and prevent your Ring Doorbell from flashing red.
If you've tried troubleshooting your Ring Doorbell and it's still flashing red, it's time to contact customer support for further assistance. Ring provides a dedicated support team that can help diagnose the issue and guide you through the steps necessary to resolve the issue.
You can contact Ring Customer Service through various channels. If you are in the US, the most convenient way is to call the support hotline at 1-800-656-1918. For other countries, you can find the corresponding contact number on the support page. No problem; You can communicate with them throughout the day.
Here is a quick guide on how to contact Ring Technical Support:
- United States: 1-800-656-1918
- Argentina: 0800-222-0656
- Australia: 61-2-8294-9169 or 1-300-205-983
You can also visit the Ring website and access the Help Center, which has numerous articles on common problems, troubleshooting guides, and FAQs. This resource may be helpful in resolving your specific issue faster. Their website also has a live chat feature that allows you to contact a support agent for more personal assistance.
When contacting customer support, always make sure to provide them with specific details about your device, e.g. B. the correct model and your WiFi network information. Be prepared to describe the problem and any troubleshooting steps you have already taken. This information will help the support agent to better understand the problem and provide a more precise solution.
FAQs
Why is my Ring Doorbell flashing red? - Smart home technology? ›
Solid red means connected. Blinking red means lower battery charge. The faster the blink, the lower the charge.
Why is my smart video doorbell flashing red? ›The Blink Video Doorbell flashes a red LED on the ring surrounding the doorbell button when it is seeking connection. During setup, and change of system or Wi-Fi, the red LED shows if the doorbell is ready to connect.
How do I turn off the red lights on my Ring Doorbell? ›Select your doorbell from the list and press “Device Settings.” Find the “Video Settings” option. Tap “Color Night Vision” to toggle this feature on or off.
What do the different color Ring lights mean? ›Pairing Light Patterns
A spinning blue light indicates “Ready to Pair.” A solid blue light indicates “Pairing Successful.” A flashing blue light indicates “Pairing Failed.”
Check the battery or power on your Ring doorbell
If it's low, you'll need to charge the battery for your Ring doorbell to connect to Wi-Fi. (Your battery may take 6-8 hours to fully charge). If you have a wired Ring device, check your power. A temporary outage could prevent your Ring doorbell from connecting to Wi-Fi.
A flashing red light indicates your Chime has lost internet connection and needs to be reconnected.
What do lights mean on Ring Doorbell? ›Your Ring Video Doorbell Pro or Ring Video Doorbell Pro 2 has an LED light located on the front to show you the status of your unit. If your Ring Video Doorbell shows a solid white light it's either in idle mode or recording. Additional descriptions of light patterns are shown below: Activity. Flashing Light Pattern.
What are the different types of ring lights? ›There are two main types: off-camera ring lights and on-camera ring lights. Both two types of ring lights are the same in its applications but still have some differences. On-camera ring lights are able to mount on your camera and generate a smaller area of light.
What setting should my ring light be on? ›The three settings are: Low: Try this setting if the light is turning on too often. Medium: The default setting, which is ideal for most setups. High: Monitor the largest possible area with the most sensitivity.
How do I get my ring doorbell to work again? ›To reset your doorbell, just hold down the orange setup button on the device (located on either the back or top-right of the device, depending on model) for 10 seconds and then release it. After you've reset your device, try setting it up again.
Why is my ring doorbell not working? ›
Top reasons why Video Doorbell Pro may be offline
Your wired Ring device may not be receiving power, is unplugged, or the power is out. Your location's internet may not be working, or your internet service provider is experiencing high traffic.
What Happens To Your Ring Doorbells and Cameras When The Wi-Fi Is Off? Essentially – nothing! Without access to the internet in some form or fashion, Ring Doorbells and Cameras cannot detect nor record motion. Your Ring doorbell may still ring – but it will only be heard outside from the actual device.
Why is my ring doorbell flashing white and not connecting to wifi? ›White light flashing on the right - The Ring Network is for setup only. When you complete setup you'll connect to your home wifi network and won't be connected to the Ring Network. White light flashing on the top - incorrect password - passwords are case sensitive and have no spaces.
What color should the light be on my Ring Doorbell? ›| Activity | Flashing Light Pattern |
|---|---|
| Booting up | Blue circle is flashing, one second on, one second off |
| Speaker enabled | Solid blue light |
| Successful set up. | Four LEDS flash four times |
| Setup failed - password error (passwords are case sensitive) | Flashing white light at the top of the circle |
Only the owner of a Ring device can deactivate it. You won't be able to control or change any of the device settings after your device is deactivated. Your videos are stored in the cloud only with a Ring Protect Plan, and the storage time may vary based on your Video Storage Time settings.
What color should ring chime light be? ›The light on the Chime Pro should be a steady blue light after the initial setup. It should only blink during setup until it pairs with your home wifi network.
Why is my Ring camera light flashing? ›Solid red means connected. Blinking red means lower battery charge. The faster the blink, the lower the charge.
How long does it take for ring doorbell to reset? ›To perform a hard reset, hold down the orange button for 20 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting. It may take a minute to fully complete this process.
How long does it take Ring camera to reboot? ›Ring doorbells and cameras have a physical reset button (it's also the setup button) that you hold down for 10 to 20 seconds.
What is the difference between a ring flash and a ring light? ›As the ring flash fits around the lens, the light spreads out evenly over the subject. A flash gun fires from above the camera and can produce some very harsh shadows. A ring light does the same, but it does so around 360° of the subject.
What ring light do the Kardashians use? ›
Kim loves how the Ilios Beauty Ring makes her makeup look, and she's not the only one. With its sleek design and excellent performance, the Ilios Beauty Ring is quickly becoming a must-have item for makeup lovers everywhere.
How long do Ring lights last? ›How long do the lighting elements last in Ring Smart Bulb? LEDs in the Ring Smart LED Lightbulbs will last for tens of thousands of hours (on the order of 22 years) before burning out.
What does the red LED light mean? ›Why does a red LED light appear in the evening? The red LED light you see is an infrared light for night vision indicating that your night vision is currently ON.
What are the 7 colors of light list? ›Sunlight, or visible light, is made of all the rainbow colors: red, orange, yellow, green, blue, indigo, and violet. The light travels in waves that are too small and fast for us to see. Colors like red, orange, and yellow travel in longer waves and have less energy.
What is a ring flash used for? ›A ring flash is a circular light that is often operated with a camera lens in the center to take photographs. Unlike point light sources, a ring flash can illuminate a subject with minimal shadows by closely and evenly surrounding the optical axis of the camera lens.
Are Ring lights good for doing makeup? ›Ring lights are ideal for both applying your makeup and taking photos of the finished product. If you're a beauty blogger to vlogger, a ring light is worth its weight in gold. Because they evenly spread light, ring lights get rid of sneaky shadows and highlight your features perfectly.
How do I make my ring doorbell brighter? ›Log into the app. Tap Doorbell Camera. Tap LED. Use the Brightness slider to adjust the brightness.
How long do ring doorbells last? ›How often does a Ring Doorbell need to be charged? From a full charge, the official rating of Ring Doorbell batteries is anywhere from six to 12 months (ratings vary based on models) before needing a recharge. Newer models tend to have better ratings, such as 10 to 12 months.
Why is my Ring Doorbell suddenly offline? ›Make sure your Ring device has your most updated wifi network and password. Check other devices around your home to see if they're connected or disconnected to wifi. If other devices are not working, there may be an outage in your area. Reboot your router by unplugging it for 30 seconds, then plugging it back in again.
Why does my Ring Doorbell keep going offline? ›Check the battery or power on your Ring doorbell
If your device keeps disconnecting from your Wi-Fi, the issue may be your power source. If you have a wireless Ring device, check the battery level. If it's low, you'll need to charge the battery for your Ring doorbell to stay online.
Why is my Ring Online not working? ›
Most common causes for connection errors
Your Ring device may be too far from your wifi router. Your mobile device has a low signal or poor connection. Your home wifi connection is poor (or your internet service provider is experiencing high traffic)
Flashing red light: Connecting to Doorbell. Flashing yellow light: Waiting for connection.
Why does my Wyze camera have a random red light? ›Note: A solid red light on the camera means that the camera is powered on and initializing the firmware, recording an event, or you are watching the live stream.
How do I get my Wyze doorbell camera back online? ›- Unplug the device from the power outlet / solar panel and wait 5 minutes for it to discharge.
- Reconnect the USB cable.
- Restart the device and reconnect it to the WiFi network.
- Open the Wyze app and check if your camera can connect.
To factory reset Wyze Video Doorbell:
With the video doorbell connected to power, press the Reset button on the back of the device. This will automatically reset your device back to factory settings. No need to press and hold.
Remove the doorbell's faceplate then press and hold the reset button on the right side of the camera for 15 seconds. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting. The doorbell is now reset to factory defaults.
Can you factory reset a Ring camera? ›To factory reset your Ring Camera:
Locate the orange reset button on the back side of the camera. Press and hold the reset button for 15 seconds. After releasing it, the status light located on the back will flash a few times indicating the camera is restarting.
Tap the top menu (≡). Tap Devices and select the doorbell or security camera you need to reconnect to wifi. Tap Device Health. Tap on Reconnect to Wifi or Change Wifi Network.
Do I have to reset my Ring Doorbell after charging the battery? ›If your Ring Video Doorbell 2 is fully charged, and the light still doesn't start spinning when you push the black button, try performing a hard reset. To perform a hard reset, hold down the black button for 15 seconds.
Is my Ring Doorbell battery dead? ›To check the battery percentage, open the Ring app and click on your doorbell. Select "Devices", then select "Device Health". Tap on Device Health to see the battery percentage. You will also receive a notification when the battery is low.
What does the battery light mean on Ring Doorbell? ›
During charging both the red and green lights will shine. Your battery is fully charged when the light on it shines a solid green.