When your Ring Doorbell shows a white light, it usually indicates a connection or configuration error. This could be due to a weak WiFi signal or an incorrect password entered during the installation process. Whatever the cause, understanding and fixing the problem is essential to the proper functioning of your device and the security of your home.
To help you resolve this issue, we discuss various scenarios that can cause your Ring Doorbell to flash white and provide solutions to resolve each problem effectively. Stay tuned as we dig deeper and provide you with the knowledge you need to keep your Ring Doorbell running smoothly.
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Flashing White Light Ring
Your Ring Doorbell uses a flashing white light to communicate status and indicate specific problems. This section explains why your Ring Doorbell blinks white and what the different LED patterns mean.
LED patterns and what they mean
The LED on your Ring Doorbell can display different patterns, each conveying a different message. Here are some common flashing light patterns and what they mean:
|White light flashes to the right||This indicates that your Ring Doorbell is currently in setup mode and trying to connect to your WiFi network.|
|A white light flashes at the top||This pattern usually indicates a weak WiFi signal or incorrect WiFi credentials.|
|White light flashes to the left||This means your Ring Doorbell's battery is low and needs to be charged.|
|flashing white light||A problem with the WiFi connection is causing the Ring Doorbell to temporarily lose connection to the network.|
Recognizing these different light patterns on your Ring Doorbell can help you understand the device's current status and troubleshoot any issues. Keep in mind that a solid white light usually means that your Ring Doorbell is connected and turned on.
Causes of flickering white light
Configuration mode and factory reset
If your Ring Doorbell is flashing white, it may be in setup mode. This usually happens after a factory reset or clean install. In this case, you will need to use the Ring app to complete the setup process by connecting your doorbell to your Wi-Fi network.
Wi-Fi connection issues
A blinking white light can also indicate WiFi connection issues. These can be due to incorrect WiFi login credentials, an incorrect WiFi password, a weak WiFi signal, or a general problem with the WiFi connection. To fix these issues:
- Double check your WiFi network name and password
- Make sure your WiFi signal is strong by moving your router closer to the doorbell or using a WiFi extender like the Ring Chime Pro
- Test your internet connection to make sure it's working properly
Troubleshooting Firmware Updates
An upward moving blue light or a circling blue light may indicate that a firmware update is in progress. If your Ring Doorbell flashes white during the update, there may be a problem completing the update.
Follow these steps to fix this problem:
- Select your device in the Ring app and tap Device Status
- Check if firmware updates are available
- If an update is available, tap to download and let the update process complete
- If there is no update available or the white light continues to flash, you should consider a hard reset or contact Ring customer support for assistance.
Always make sure your Ring Doorbell is properly installed and connected, following the guidelines in the product manual. By troubleshooting any WiFi issues, making sure you're connected to the Ring app, and keeping your firmware up to date, you can keep your smart doorbell running smoothly and ensure a safe and secure home.
Ring Doorbell models and their features
In this section, you'll learn about the different Ring Doorbell models and their unique features. Understanding these features will help you identify the specific model of your device and determine the possible reasons behind the flashing white light issue.
Ring Video Doorbell (1. Generation)
The Ring Video Doorbell (1st Gen) is Ring's first model and offers core features such as:
- 720p HD video
- two-way audio
- Motion detection
This model can be battery or cable powered. The blinking white light on the right indicates that the installation encountered an error due to a weak WiFi signal.
Ring Video Doorbell (2. Generation)
The second generation model improves the characteristics of its predecessor:
- 1080p HD video
- Improved motion detection
As with the first generation, the flashing white light on the right indicates a configuration error due to a weak WiFi connection.
bel videodeurbel 3
Ring Video Doorbell 3 offers even more advanced features:
- Dual-band Wi-Fi support (2.4 GHz and 5 GHz)
- Advanced motion detection with adjustable zones
A blinking white light on the right side also indicates an installation issue related to Wi-Fi connectivity.
Ring Video Doorbell 3 Plus
Ring Video Doorbell 3 Plus builds on the features of the third generation model and introduces pre-roll:
- Pre-roll technology for a 4-second video preview
As with previous models, a blinking white light on the right side means there is an installation issue related to the WiFi connection.
Bel videodeurbel 4
Ring Video Doorbell 4 is the latest model with advanced features:
- Color pre-roll for better video preview
- Improved battery life
Again, a flashing white light on the right side of the doorbell indicates a connection problem during installation.
Now that you understand the different Ring Doorbell models and their features, you'll be better able to diagnose and fix any issues, including flashing white lights. Consider moving your doorbell or router, or using a Ring Chime Pro to improve signal strength during the setup process.
Battery and power supply issues
One of the main reasons your Ring Doorbell is flashing white is battery and power issues. To ensure correct operation, it is important that your doorbell has sufficient power. In this section, we discuss battery charging and the differences between wired and battery-powered doorbells.
charge the battery
Your Ring Doorbell battery may need to be charged, especially if you notice rotating white light or flashes of blue light. To charge your doorbell, connect it to the included charging cable and wait for the battery to charge. If you have a Ring Video Doorbell Pro, when the internal power cell is fully charged, the white circle will stop flashing and the device will enter setup mode. The Pro model may take up to an hour to fully charge after installation.
Corded or battery
Ring Doorbells can be powered in two ways: corded or battery. Wired doorbells generally work with your home's existing wiring and can also be connected to a doorbell. Battery-powered doorbells work independently and rely on the built-in batteries as their only power source.
When there is not enough power, wired doorbells may experience issues such as losing WiFi connection, hanging up on ringtones or live events, and even shutting down completely. Battery-powered doorbells can experience similar issues when the battery runs out.
If you are using a hardwired installation, you may need to check your home's wiring, transformer, or connections to ensure adequate power supply. For battery operated models, pay close attention to the battery level and charge it regularly to ensure optimal performance.
If you continue to have issues with your Ring Doorbell's battery and power, contact Ring Customer Service for assistance. They can help troubleshoot the problem and, if necessary, advise you on potential warranty claims if your doorbell is still covered, or suggest alternative solutions if it isn't.
Support and additional solutions
If your Ring Doorbell is flashing white, it may be helpful to review additional support options and solutions that can effectively resolve the issue. In this section, we look at the Ring customer support and FAQ sections for more information.
call customer service
If you are unable to resolve the issue yourself, you can always contact Ring customer support for assistance. Their knowledgeable and friendly support team can help you fix issues like faulty speakers, microphone issues, or other technical issues related to your Ring Doorbell. You can contact Ring customer service through the website or phone support to ensure that your concerns are resolved quickly and efficiently.
Why is my Ring Doorbell flashing white? - Smart home technology? ›
If your Ring Doorbell is flashing white then you have a WiFi issue. There are four specific WiFi issues that will cause the Ring to blink white: 1) incorrect WiFi credentials, 2) incorrect WiFi password, 3) too weak of a WiFi signal, or 4) a general WiFi connection issue.Why is my Ring Doorbell just flashing white? ›
If you've just installed your Ring Video Doorbell Pro and now there's white circle blinking on the front of the device, it is not yet fully charged. Once the internal power cell is fully charged, the white circle will stop blinking and the device will move into setup mode.Why is my Ring Doorbell not working? ›
Top reasons why Video Doorbell Pro may be offline
Your wired Ring device may not be receiving power, is unplugged, or the power is out. Your location's internet may not be working, or your internet service provider is experiencing high traffic.
If your Ring Video Doorbell 2 is fully charged, and the light still doesn't start spinning when you push the black button, try performing a hard reset. To perform a hard reset, hold down the black button for 15 seconds.Why won't my Ring doorbell reboot? ›
Restart your Ring doorbell
To reset your doorbell, just hold down the orange setup button on the device (located on either the back or top-right of the device, depending on model) for 10 seconds and then release it. After you've reset your device, try setting it up again.
Performing a hard reset
To perform a hard reset, hold down the orange button for 20 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting.
- Tap on the Menu on the top left (≡)
- Tap Devices. Select the doorbell or security camera you need to reconnect to wifi. The next screen is the Device Dashboard.
- Tap Device Health.
- Tap on Reconnect to Wifi or Change Wifi Network.
- Tap menu (≡)
- Tap Devices.
- Select the Video Doorbell or Security Camera you need to reconnect to wifi.
- Tap Device Health.
- Tap Change Network.
- Tap Reconnect, then choose Movement or Setup Button.
Try unplugging and replugging your Bridge. It should reconnect automatically. Check your Firmware status on the Ring app and make sure your Bridge is up-to-date. Restart the router and run through the setup process again, Make sure you correctly enter your password.Why has my Ring camera gone offline? ›
This can happen if your internet is temporarily down due to an outage, if for some reason your modem or router was unplugged, if you got a new wireless router, or if the password to your wifi network was changed.
How long do ring doorbells last? ›
How often does a Ring Doorbell need to be charged? From a full charge, the official rating of Ring Doorbell batteries is anywhere from six to 12 months (ratings vary based on models) before needing a recharge. Newer models tend to have better ratings, such as 10 to 12 months.How can you tell if a Ring battery is bad? ›
Check Your Battery Charge Percentage in the Ring App
Tap Devices. Tap the doorbell or camera you want to check. Tap Device Health. Check the percentage under Battery Level.
Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on factors in your home's environment, such as local weather, number of events captured, frequency of activation, and wifi connectivity.Why is my Ring battery blinking while charging? ›
Ring on Twitter: "While charging your Ring, notice the incrementally blinking blue LED light that indicates battery charge progress.How much does it cost to reset a ring? ›
Cost of Ring Resetting
A wedding or engagement ring reset can cost anywhere from $80 to about $250. If you're looking to reset more simplistic jewelry, such as earrings, the job may only cost $125. (These are all estimates; there is no set price to reset a ring.)
The process of resetting a diamond ring depends on the jeweler and could take anywhere from 4-6 weeks. The exact length of time will depend on how many stones are being reset, the design of the new setting, and the design.Why is my Ring doorbell flashing and not spinning? ›
A flashing white LED on the front of the Pro, after attempting the Wifi connection step, is either an update being performed or setup failure. Once you connect successfully to your home Wifi, the Video Doorbell Pro will automatically update if necessary.Can you reset a Ring Doorbell without the app? ›
For wired Ring Video Doorbell and Security Camera devices, you can turn off the power at the consumer unit, wait a few seconds, then turn it back on. The device will reboot automatically when power is restored.How do I know if my Ring doorbell is connected to wifi? ›
- Open your Ring app.
- Tap on the three lines on the top left of the screen.
- Select Devices.
- Tap on the Ring device you would like to test.
- Tap on the Device Health tile.
- On the Device Health screen, look at your Signal Strength under the Network section.
Whenever network connection in lost, your Ring device(s) will automatically reconnect once the same network is available again. In the event that you need to reconnect your Ring device(s), or even change networks, this guide will help you achieve just that!
Where is the 5 digit PIN code on Ring doorbell? ›
If you are looking for the 5 digit pin, it should be located on the device by the QR code or with the paper insert that came in the device box.What do the lights on Ring Bridge mean? ›
The Smart Lighting Bridge has two lights, one for connection and one for status. In most cases, your wifi connection (top) LED will be blue to indicate connection, while the status (bottom) LED will often show green to indicate communication with other Smart Lighting devices and more.How long does it take to connect to ring doorbell? ›
Download the Ring app and follow the onscreen instructions to link your Ring Video Doorbell to your home's Wi-Fi network. The app will walk you through everything you need to do, and it takes only about 10 minutes to get it all set up and connected.How do I reconnect my ring doorbell after reset? ›
- Open the Ring app.
- Tap the top menu (≡).
- Tap Devices and select the doorbell or security camera you need to reconnect to wifi.
- Tap Device Health.
- Tap on Reconnect to Wifi or Change Wifi Network.
To factory reset your Keypad, press and hold the pinhole reset button in the back of the Keypad for 10 seconds, until it flashes red. Plug in the Range Extender. Press and hold the button on the right hand side of the device. The LED on the device will blink rapidly.Why is my blinking doorbell not working? ›
Make sure that your 2.4 GHz Wi-Fi is powered on and functioning. The Blink doorbell requires a 2.4 GHz Wi-Fi network with minimum 2 MB/sec upload speed. Make sure the doorbell has fresh batteries. If your doorbell is connected to powered wiring,you may need to turn power back on at the breaker.Why is my doorbell not connecting? ›
In many cases, a malfunctioning doorbell is due to disconnected wires behind the doorbell button. There are two wires behind the outdoor button, and occasionally, they may become loose or disconnected. A professional electrician can test the two wires to determine if they create sound when they are touched together.Can you factory reset a Ring camera? ›
To factory reset your Ring Camera:
Locate the orange reset button on the back side of the camera. Press and hold the reset button for 15 seconds. After releasing it, the status light located on the back will flash a few times indicating the camera is restarting.
For wired Ring Video Doorbell and Security Camera devices, you can turn off the power at the consumer unit, wait a few seconds, then turn it back on. The device will reboot automatically when power is restored.Why is my Ring offline and wont reconnect? ›
Make sure your Ring device has your most updated wifi network and password. Check other devices around your home to see if they're connected or disconnected to wifi. If other devices are not working, there may be an outage in your area. Reboot your router by unplugging it for 30 seconds, then plugging it back in again.
Why is my ring doorbell staying offline? ›
Check the battery or power on your Ring doorbell
If your device keeps disconnecting from your Wi-Fi, the issue may be your power source. If you have a wireless Ring device, check the battery level. If it's low, you'll need to charge the battery for your Ring doorbell to stay online.
- Find the setup button on the top of the camera, or under the cover at the back for Ring Stick Up Cam Elite.
- Press and hold the setup button for 10 seconds.
- Once the reset is complete the camera will enter setup mode.
Factory Reset your Motion Detector:
Press and hold the reset button under the pinhole found on the back of the device. A paperclip works well. The LED on the front of the sensor should begin blinking. Hold the button down until the LED stops blinking.
Tap Ring Alarm and select your Base Station. Select a location, or add a new one. Follow the in-app instructions to complete setup. When prompted, press the PAIRING button on the rear of your Base Station.How do I reset my Ring base wifi? ›
To do this manually, simply get a paperclip and give the “Reset” button on your Base Station a quick tap. It is important to NOT hold this button down, and to just press and release it. After your system reboots, it should automatically sync back to your wifi connection.